Thought provoking piece from Lyn Hunsaker. Most VoC programs could do with a spring clean – so why not start early by reading Lyn’s piece entitled New Wisdom for Voice of the Customer.
Thought provoking piece from Lyn Hunsaker. Most VoC programs could do with a spring clean – so why not start early by reading Lyn’s piece entitled New Wisdom for Voice of the Customer.